Job description

You have a knack for international logistics. Your organized mindset keeps the flow of goods running and your experience in the world of logistics finds new opportunities for Wooting to excel in its operations, meeting delivery estimates while saving costs. Your responsibilities range from, but not limited to, managing inventory levels, coordinating cross-border freight, shipments and deliveries, analyzing shipping costs and efficiency, and documentation of movement.

During your weekly check through all production ready dates, you find that a supplier will soon complete a purchase order (PO). You immediately get started by checking the shipment destinations of the PO and cross referencing it with the current and forecasted stock levels that you’ve helped setup. You find out that there’s a large shortage in the Netherlands (NLD) warehouse, what happened that it deviated so much from your forecast?

After discussion with your colleagues and/or the operations manager, you find out there was a surge in sales from an emerging market. To ease the immediate problem, you reallocate stock from the USA to the Netherlands.

You prepare a shipment plan that entails the stock allocation, warehouse labels, estimated packing volume/weight, and other information relevant to execute the shipment. You send it to the supplier to make sure stock is allocated accordingly and start requesting quotes from our partner forwarders.

The shipment is on its way, just like 4 other shipments, you’re keeping an eye on their status and keeping the customer-facing teams informed on what to expect. You suddenly see that a shipment got significantly delayed, you need to update the estimated arrival in our purchase order system, impacting delivery estimates visible by customers. You discuss with the operations manager which batches are impacted and what the reason is, so he can write an update for customers.

The shipment arrived, internal systems can be updated, stock level double-checked, batch shipments can be executed by your colleagues.

In the meanwhile, you noticed that there are monthly shipment from few suppliers and decide to negotiate a new route contract with the forwarder. In addition, you figure if it’s combined in a container, we can save costs, perhaps something that can also be arranged with the forwarder. You enjoy the challenge.

About Wooting

Wooting is a young, growing company made of passionate people that make disruptive products for the gaming industry. Our tight-knit team doesn’t operate like most companies: we value the perspectives and opinions that individuals at all levels can offer our business. With that, we expect that each and every person strives to make meaningful contributions, not just in their specific role, but across the business.

Remote work

The entire team works remote from home, (shared) workspace, a cafe, or a combination. There is a small office in the Netherlands, an office in Taichung, and Taipei Taiwan. Office time is not mandatory, instead it’s a place for collaboration, focus, and equipment to help you get the job done.

The Wooting team is primarily located in the Netherlands consisting of customer service, software developers, and marketing. The second largest concentration of the the team is located in Taiwan consisting product development and customer service. The CCO is currently located in the Netherlands, CTO in Vietnam, and CEO in Taiwan. There are also colleagues in Canada, Denmark, United Kingdom, and Norway.

We communicate entirely in English.

Relevant tools we use:

• Virtual office for voice communication on Gather
• General and project communications on Slack
• Company Wiki, Project- and task management on Notion
• Email, cloud storage, and calendar with Google Workspace
• Lots of spreadsheets with Google sheets
• Order and stock management with Shopify, Orderdesk & in-house built software

Job details

• Inventory Planning & Analytics:
• Forecasts inventory requirements using sales data, stock levels, analyzing purchasing patterns, and optimizes inventory control methodologies to improve operational efficiency and cost management in collaboration with your operational colleagues on a bi-weekly basis.
• Freight Management & Route Optimization:
• Develops optimal freight plans from supplier to our different warehouse locations, monitor overseas freight for potential issues, and processes all inbound shipments while keeping stakeholders updated and maintaining accurate system records.
• Quality Control Booking:
• Book quality control events for every production before freight in coordination with quality assurance.
• Freight Operations & Problem Resolution:
• Proactively identifying and resolving shipping delays, disruptions, and bottlenecks, ensuring timely updates to stakeholders and all relevant systems.
• Miscellaneous Cross Border Freight
• Arrange miscellaneous cross-border freight, for example, freight from our return warehouse to our main warehouse, IC consignment stock from our supplier to our manufacturer, or an inco DAP freight shipment to a business client.
• Documentation & Communication:
• Processing shipping paperwork (and customs forms) to coordinating with carriers and internal teams while maintaining accurate system records and responding to stakeholder inquiries.

Skills required

• Bachelor’s or Master’s degree.
• Minimal 3 years of working experience within relatable field.
• Experience using Google sheets (or Excel) to solve problems, answer questions, or read data using formulas.
• You are an independent problem solver.
• English: Fluent.

Optional skills:

• Adapt knowledge in international duties, taxes, and harmonized tariff codes.
• Able to navigate through different country regulations and administrative requirements.
• Familiar with electronic products.
• Experience working for a forwarding company.

Expectations

• Team communication, be critical - Don’t make assumptions, question every detail, and be to the point.
• Pro-active approach. Be ahead of potential issues and prepare for the worst-case scenario.
• Capable to work independently and take responsibility for the work you take on.
• Detail-oriented, you take the time to double check everything before executing.

Remote work/Geographical

• Located anywhere in Taiwan
• Fully remote working environment.
• Informal working environment.
• Your working hours are flexible but require at least 2-4 hours of overlap with your team. There are 2 mandatory slots on Mondays and Thursdays for team gatherings.
• You can freely arrange days off as long as you assure close coordination with the team and your own ability to keep up with work.

What is in it for you?

• Monthly salary of NTD$60~80k based on experience.
• Local contract with health benefits and insurance.
• Full-time position, 40 Hours.
• Budget for purchasing office equipment.
• Budget for working outside of home if preferable, such as co-working space or occasional coffee spot.
• 20 paid holidays per year in addition to the Taiwan National Holidays.
• In communication with team and your own ability to keep up with work, you can freely arrange days off.
• Yearly bonus in the form of profit sharing.

How to apply

Please fill in the form below. For the cover/motivation letter, please answer these two questions:

1. What makes you interested in working at Wooting?
2. Can you share one recent project that you are proud of? This can be a work or hobby project.

Any application that doesn't answer the above two questions will be automatically rejected.