Over the last month or so, we've received reports from a few customers whose Lekker switches aren't perfectly smooth for the full distance of the keypress.

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This concern has been investigated at length by our team, and the detailed results of the investigation have been posted over in Discord: 

https://discord.com/channels/167181566978555904/1137393804786278481/1153338065838940300

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The short story: it turns out that a tiny percentage of switches have an unlucky combination of regular manufacturing tolerances that cause unwanted behavior. We have made the determination that the best course of action is to continue shipping switch packs and keyboards with these switches and aggressively resolve any cases of suboptimal switches via the standard warranty process.

New switches are getting manufactured that have slight tweaks designed to reduce the chance that this defect can occur. If the switch pack in your order is allocated to one of these batches listed here, these are the new switches. To be clear: 99+% of the "old switches" are perfectly fine. But for the 1% that experience this issue, replacements will be sent using this upcoming batch.

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These switches finished getting manufactured yesterday, and quality control will check them today. These switches will travel via air freight to our fulfillment centers in the EU and the US, allowing shipments for orders that include them to start on:

EU-Drop: 12th of October
EU-Koe: 18th of October
NA-Liquorice: 23rd of October
NA-Cow: 26th of October

We're wrapping up the production of the new Wooting Detachable Cables! 

The manufacturer will complete them by Monday the 25th of September, and quality control is expected to be completed on the 26th of September.

Once they pass QC testing, we can initiate the freight shipments to each of our fulfillment centers.

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For each of the upcoming batches, we can start shipments on...

EU-Draai: 12th of October

EU-Rotatie: 17th of October

NA-Turn: 12 of October

NA-Rotation: 26th of October

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We're thrilled that so many people are interested in these cables, and we've heard your feedback that you want more color options! Critically, we completely missed a white version of the detachable cable... Whoops! A white cable is definitely going to happen, once we work out precisely what shade of white is best. Additionally, we've heard the roar from our community asking for cable colors that match the upcoming Alumaze60. In retrospect, we probably should have launched with those color options available... We're hard at work getting new color options sampled and confirmed, but it'll take a couple months before those are ready to ship.

The Polycarbonate plates with compatibility for screw-in stabilizers are almost ready! 

Production has completed, quality control tests have been passed, and the plates are on their way to our two fulfillment centers.

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Shipments can start on...

EU-Plaat: 5th of October

EU-Plaat-2: 8th of November

NA-Plate: 5th of October

NA-Plate-2: 8th of November

We're thrilled at how much excitement and interest there is for the Alumaze60! Preorders have been open for a little while now, and while customers haven't gotten their hands on them quite yet, we have been listening closely to the feedback from the community.

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One of the comments we heard loud and clear: why doesn't the Alumaze60 come with case foam? The answer was that typically, cases don't come with foam, that the stock foam included with the keyboard does the job just fine. However, if our goal is to make the best possible product for your modding desires, then we should include a case foam that is the perfect size for use with the Alumaze60. So that's what we're going to do! 

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Want to learn more about the decision and why we made it? Check out this Youtube video:

https://www.youtube.com/watch?v=y8xR6E0M0GI

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Unfortunately, since the first batch of Alumaze60 had already been produced, this meant that we needed to hold off on the freight shipment until the factory could receive the foam sheets and add them to all of the cases. For them to do this rework and then initiate the freight shipment would push back customer deliveries about three weeks.

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For each of the upcoming batches, we expect the Alumaze60 to be at the warehouse in time to start shipments on...

EU-Doolhof: 19th of October

EU-Doolhof-B2: 25th of October

NA-Maze: 19th of October

NA-Maze-B2: 25th of October

Over the next few weeks, several batches of 60HEs will deliver to our EU fulfillment center. By the end of October, we may even have the 60HE in-stock and ready for immediate shipments! Based on current projections, it looks like we'll have the ISO layout in-stock, but perhaps not ANSI layout. Remember, keyboards get allocated out of the earliest available batch at the time of purchase, so the sooner you place your order, the sooner it delivers.

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EU-Zon

Shipments start the 3rd of October

As a direct result of the war outbreak between Azerbaijan and Armenia, and the closure of the airspace above those nations, air freight shipments out of China to Europe are very chaotic. EU-Zon is affected by this, having experienced multiple flight cancellations and reshuffling of schedules.

Our best available information at the time of writing is:
1) Flight will depart China on the 23rd of September, deliver to Schiphol warehouse on the next Monday.
2) Clear customs and truck to our fulfillment center by Thursday.
3) Be received and made available for individual shipments by the following Tuesday, the 3rd of October.

This is approximately a one week delay, and this means that the keyboards will also be ready on the same day that UwU shipments start. Our intention is to submit orders of both keyboards and keypads simultaneously, in the way that our fulfillment center has communicated makes it most efficient for them to process all of the shipments.

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EU-Zonnestraal

Shipments start the 17th of October

These keyboards have just passed the quality control checks, and passed with flying colors! The freight shipment is getting prepared. Due to the situation described under EU-Zon, we've added a few extra days to the delivery estimate. It may be that the current chaos in the freight market sorts itself out, in which case these keyboards may be ready a few days earlier than currently listed. Alternatively, there's a chance that the situation escalates. We appreciate your flexibility and understanding.

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EU-Pannenkoek

Shipments start: the 31st of October

These keyboards are expected to finish production next week, and the quality control checks will be completed shortly thereafter, followed by the initiation of the freight shipment. We've allocated an extra week for the freight shipment, for the reasons listed above.

Over the next month, a series of batches will deliver to our US fulfillment center in quick succession. We expect that by the end of October, we'll have 60HEs in-stock and readily available for immediate shipment! 

However... We've said that before, only for the sales rate to increase as wait times reduced, and never actually actually achieved "in-stock..." Keyboards get allocated to an order at the time of purchase, so the earlier the order gets placed, the sooner it will ship and deliver.

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NA-Nebula

Shipments start: 26th of September

These keyboards have arrived at our warehouse today and are currently being readied for individual shipments! We expect them to be ready by Monday evening next week, so we'll open up the address confirmations Tuesday morning.

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NA-Sun

Shipments start: 10th of October

These keyboards have been manufactured and are currently floating on a container ship in the middle of the Pacific Ocean. We expect them to deliver to our warehouse in plenty of time to achieve the delivery dates listed in your Wooting Hub.

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NA-Sunbeam

Shipments start: 25th of October

These keyboards have just completed getting manufactured, and have passed the quality control checks! Freight shipment will start next week, and typically takes about 4 weeks to deliver to our fulfillment center in the US.

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NA-Pancake

Shipments start: 31st of October

The next batch of keyboards to get manufactured is expected to finish production on the 25th of September, after which we'll have the quality assurance team do their checks, then initiate the freight shipments.

EU-Schatje (air freight)

The air freight shipment for UwUs was booked, confirmed, and ready to go, but right as we approach the finish line... A geopolitical wrench gets thrown at us: the Azerbaijan and Armenian conflict has escalated to outright war and the airspace above those nations has been closed down.

Ever since Russian airspace closed to commercial air travel, the most used transit corridor for flights between Asia and Europe is directly over these two nations. As a result, the flight that EU-Schatje was going to take got cancelled. We've needed to get the freight shipment requoted and rebooked (for 30% higher price, GUH) and comes with nearly a week delay.

The situation is still evolving, and until it's "wheel's up" on the air freight shipment, we can't be 100% sure that the following dates will be achieved, but this is the best expectation we have at this moment:

Air freight departs on either Friday the 22nd or Saturday the 23rd, and delivers to the interim warehouse at Schiphol by Monday the 25th.

The shipment then clears customs and gets trucked to our fulfillment center to get delivered by Thursday the 28th.

The fulfillment center receives the pallets and prepares them for individual shipments in time to:

Start shipments on Tuesday, the 3rd of October
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EU-Schatje (sea freight)

The freight shipment has been initiated, but the shipping schedule we were quoted was not optimal. While we did have a little extra room in the freight shipment planning, our past experiences with shipments to the EU suggest that it is likely for the boat to get delayed at one or more of the port of calls ahead of Rotterdam, and as such we have updated the shipment date to:

Start shipments on Tuesday, the 24th of October.
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NA-Cutiepie (air freight)

The air freight shipment heading to the US flew the other direction and was unaffected by the geopolitical turmoil. After a quick stop in Alaska and then onto Los Angeles, the UwUs have been unloaded and have cleared customs. It should deliver to our fulfillment center today or tomorrow, at which point they'll make it ready for individual shipments in time to:

Start shipments on Monday the 25th of September.
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NA-Cutiepie (sea freight)

These UwUs are on track to:

Start shipments on Tuesday, the 10th of October.
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EU-Brons and NA-Brass

Unfortunately the brass case won't be ready at the warehouse in time for the very first UwU shipments. The short story is that we made the decision to add an extra coating on the brass case to ensure we make the best possible product. More details are shared in the update video:

https://www.youtube.com/watch?v=llKciQi4FgI

We expect the brass cases to be at our US fulfillment center in time to:

Start shipments on Tuesday, the 3rd of October.

In the EU, it's a little bit more up in the air, so to speak, but the current expectation is for them to be available in time to:

Start shipments on Thursday, the 5th of October.

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Quick update for the folks waiting for NA-Nebula or EU-Nevel!

The keyboards have completed manufacturing, and have passed the quality control testing! They are now starting their freight journeys to our US and NL fulfillment centers.

We are on track to meet the estimated shipment days listed on the Wooting Hub! 

New orders for ANSI and ISO keyboards in both regions are still filling into Nevel/Nebula. If you're waiting to order, make sure to get it placed before this batch fills up! 

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EN-Nevel

Shipments start the 12th of September

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NA-Nebula

Shipments start the 23rd of September

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The next batch of full sized Wooting Two HE keyboards have been manufactured, quality control has been approved, and are currently in transit to our respective US and NL fulfillment centers!

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EU-Munt

Shipments start: 24th of August

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NA-Mint

Shipments start: 12th of September

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Based on current sales rates, we expect that we'll be fully caught up on preorders at the time that the keyboards are ready to ship. In the US we expect to have some keyboards available for immediate purchase and shipment once this batch delivers. In the EU it looks like ISO layout keyboards will be in stock for at least a couple weeks, while ANSI layout keyboards will probably not.

As always, when you place an order you will get assigned the earliest available batch for each of the products in your order. Don't miss catching this batch by waiting for it to arrive to the warehouse before you order! 

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Looking forward...

The next batch of W2HEs after Mint/Munt will be EU-Huis and NA-House. These are expected to finish getting manufactured on the 15th of September, with freight shipments to deliver to the respective fulfillment centers around the middle of October.

The Nuts and Bolts

UwU production timings and shipment expectations

The UwUs are moving forward from what was originally an idealistic fantasy into becoming a real product on your desk! We've experienced challenges along the way, but nothing that we can't overcome. To follow the story from the beginning, check out the Wooting Blog posts:

Mass production delayed, DVT & What to Expect

This batch update is to communicate the most current expectations and dates for when we expect to achieve the remaining milestones, up to and including the delivery to your front door. Please note that while these estimates are becoming more precise the closer we get to delivery, they are still estimates and they can change.

Mass Production

In the update video, Calder stated that we expect mass production to complete by the end of August. This expectation is accurate, but it is ambitious. Therefore, internally we want to add a little bit of wiggle room - just to be safe. Specifically, we've listed the manufacturer ready date as the 8th of September.

Freight Shipments

Once all the UwUs have been manufactured, they need to get trucked to a freight forwarder's warehouse. The freight forwarder then brings the UwUs to the airport and the seaport for the respective air freight and sea freight shipments. This takes a couple days to complete.

From there, the transit via airplane or cargo ships can be completed. The plane ride itself doesn't take long, the sea freight does take quite a while. In both cases, we are reliant on catching the next cargo shipment. Sometimes we can sneak into the queue right before the cargo gets loaded and it only takes a day or two, but sometimes we just barely miss the boat and have to wait until the next flight or ship. These freight schedules change very frequently, including as late as a couple days before departure.

Our experience has told us to err on the side of caution, and give a full two weeks timeframe for air freight and at least four weeks for sea freight. We've listed the delivery date to the warehouse as the 22nd of September for air freight, and the 9th of October for sea freight.

Historically, sea freight shipments to the EU have been more likely to get delayed because the cargo ships stop at many ports in the Mediterranean and Atlantic coast before arriving in Rotterdam. In the US, the boat goes straight to the Port of Los Angeles.

After arriving at port, whether airport or seaport, the UwUs are then trucked to our two fulfillment centers.

Last-Mile shipments

We've communicated to both our US and EU fulfillment centers that as soon as these freight shipments arrive, to receive the inventory as quickly as possible, so that the UwUs can be ready for individual shipments ASAP.

Optimistically, we think that the warehouses can have the UwUs ready to start shipments on the 25th of September for air freight and the 10th of October for sea freight.

From that point, it'll take a day or two to get all the orders packed and shipped, with each last-mile shipping method has a different expected shipping time. For more information on the estimated timeframes for each shipping method, check out these two help articles: 

Shipping Method Information

My Pre-Order is Ready to Ship... Now What?

Wooting Hub Estimates

All of the above dates are reflected in the delivery estimate shown on your Wooting Hub, including accounting for your specific last-mile shipping method.

The Wooting Hub

Wooting 60HE in the EU 

This update will provide the status of the next six batches of 60HEs that are scheduled to deliver to our EU fulfillment center.

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EU-Komeet

This batch is ready to go and is currently shipping! If you haven't yet confirmed your shipping address via the Wooting Hub, please do so. Otherwise, the remainder of the orders in this batch will be automatically shipped during the week of the 24th of July.

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EU-Krater

New orders for ISO keyboards are currently being allocated to this batch, though the ANSI keyboards are getting allocated to the next batch.

The keyboards in this batch have completed manufacturing, got the stamp of approval from quality assurance, and the freight shipments have been scheduled.

We expect that the remaining ISO keyboards in this batch will be allocated to orders well before this batch arrives to the fulfillment center.

Shipments start: the 22nd of August

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EU-Asteroïde

The first keyboards allocated to this batch date back to the end of June, specifically ANSI layout keyboards. Indeed, all of the ANSI keyboards in this batch got allocated to orders as we experienced an explosion of interest out of Japan!

Wooting ファミリーへようこそ!

To attempt to rebalance the keyboard allocations, we've redirected the entirety of NA-Asteroid to get shipped to the EU instead, which doubled the size of this batch. Before we could execute on that swap, some orders got allocated keyboards out of the next batch, EU-Nevel. All of these orders were reallocated back into EU-Asteroide, so make sure to double check your batch!

The manufacturer ready date for this batch is the 31st of July, at which point they will begin their freight shipment to our EU fulfillment center.

Despite having effectively doubled the size of this batch, the ANSI keyboards will be fully allocated to orders long before the freight arrives to our fulfillment center. It may be the case that when this batch delivers, ISO layout keyboards will be in stock for a short time.

Shipments start: the 31st of August

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EU-Nevel

Once all of the keyboards in EU-Asteroide get allocated, new orders will be assigned a keyboard out of the next batch, EU-Nevel.

These keyboards are expected to finish manufacturing on the 18th of August, at which point they will begin their freight shipment to our EU fulfillment center.

Once this batch delivers to our warehouse, we expect to have a healthy in-stock level of ISO layout keyboards and be able to consistently sell directly from available inventory. This is not expected to be the case with ANSI-layout keyboards.

Shipments start: the 12th of September

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EU-Zon

Right on the heels of EU-Nevel, we've got EU-Zon getting manufactured.

The manufacturer ready date for this batch is the 25th of August, at which point they will begin their freight shipment to our EU fulfillment center.

It is possible that when this batch delivers, there will be a brief, fleeting moment when the ANSI layout keyboards will be in stock.

Shipments start: the 26th of September

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EU-Zonnestraal

The next batch after EU-Zon is EU-Zonnestraal, coming just a week and a half later.

The manufacturing ready date is the 8th of September, with the freight shipment occurring shortly thereafter.

Based on current sales rate projections, we expect that once this batch delivers to have both ISO and ANSI layout keyboards in stock, though the stock level likely won't be enough to stay in-stock through the next batch delivery.

Shipments start: the 10th of October

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Wooting 60HE in the US

This update will provide the status of the next five batches of 60HEs that are scheduled to deliver to our US fulfillment center.

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NA-Comet

This batch is almost at the warehouse! The keyboards have arrived in the Port of Los Angeles and are currently en route to our fulfillment center in Las Vegas. They are expected to deliver to the warehouse on Tuesday the 25th, at which point they will need to be received and checked in as available inventory. This typically takes a couple days.

Shipments start: the 27th of July

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NA-Crater

New orders for the 60HE in the US are currently being allocated to this batch. We expect this batch to be fully allocated before it delivers to our warehouse.

These keyboards have completed manufacturing, got the stamp of approval from quality assurance, and the freight shipment has been scheduled!

Unfortunately, we've just barely missed the boat for the freight shipment to the US. Assuming that we're able to get a slot on the next shipment, this puts the arrival to our warehouse on the 24th of August. This pushes back the estimated delivery date for these orders about a week. If for any reason the keyboards don't make it on the next ship, we'll provide that as an additional update by the 1st of August. If you don't see that follow up by then, you can assume the keyboards are on the way and all is well.

Shipments start: the 28th of August

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NA-Nebula

Once the current batch NA-Crater gets fully allocated, new orders will be assigned a keyboard from NA-Nebula.

These keyboards are expected to finish manufacturing on the 18th of August, at which point they will begin their freight shipment to our US fulfillment center.

Shipments start: the 26th of September

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NA-Sun

Right on the heels of NA-Nebula we've got NA-Sun getting manufactured.

The manufacturer ready date for this batch is the 25th of August, at which point they will begin their freight shipment to our US fulfillment center.

Once this batch of keyboards delivers to our warehouse, we expect to have a healthy in-stock level and be able to consistently sell directly from available inventory.

Shipments start: the 3rd of October

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NA-Sunbeam

The next batch after NA-Sun is NA-Sunbeam, coming just a week and a half later.

The manufacturing ready date is the 8th of September, with the freight shipment occurring shortly thereafter.

If we aren't in stock in the US by the time this batch delivers, then I'll be amazed - these batches are huuuge! 

Shipments start: the 10th of October.

Fullsized Wooting Two HE in the EU

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This update will provide the status of the previous batch EU-Koffie, the current batch EU-Mint, and the next batch EU-Huis.

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EU-Koffie

This batch of W2HEs has just been completed, with orders in this batch having been shipped out! 

If you haven't received your order yet, it should be delivering soon. Enjoy! 

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EU-Munt

New orders for the W2HE in the EU are currently filling into EU-Munt, both for ANSI layout and ISO layout.

The production of these keyboards is expected to finish on the 3rd of August, at which point they will begin their freight shipment to our EU fulfillment center.

At the current sales rate, we expect that once this batch of W2HE arrives, we will be in stock and keyboards available for immediate shipments for a short time. The ISO units are expected to stay in stock through the arrival of the next batch, but the ANSI units may fall back into a preorder status prior to EU-Huis arriving.

Shipments start: the 24th of August

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EU-Huis

Once all of the keyboards in EU-Munt (for either layout) get allocated to orders, new orders will fill into EU-Huis.

The production of these keyboards is expected to finish on the 15th of September, at which point they will begin their freight shipment to our EU fulfillment center.

Once this batch arrives to the warehouse, we expect to have a healthy in-stock level for both ANSI and ISO keyboards and be able to consistently sell directly from available inventory.

Shipments start: the 15th of October

Fullsized Wooting Two HE in the US

This update will provide the status of the previous batch NA-Coffee, the current batch NA-Mint, and the next batch NA-House.

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NA-Coffee

This batch of W2HE has just been completed, with orders in this batch having been shipped out!

If you haven't received your order yet, it should be delivering soon.

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NA-Mint

New orders for the W2HE in the US are currently filling into NA-Mint.

The production of these keyboards is scheduled to finish on the 3rd of August, at which point they will begin their freight shipment to our US fulfillment center.

At the current sales rate, we expect that once this batch of W2HE arrives, we will be in stock and keyboards available for immediate shipments for a short time.

Shipments start: the 12th of September

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NA-House

Once all the keyboards in NA-Mint get allocated to orders, new orders will fill into NA-House.

The production of these keyboards is scheduled to finish on the 15th of September, at which point they will begin their freight shipment to our US fulfillment center.

Once this batch arrives to the warehouse, we expect to have a healthy in-stock level and be able to consistently sell directly from available inventory.

Shipments start: the 15th of October

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The newest batch of full-sized Wooting Two HEs have finished production and have passed the quality control testing with flying colors! 

We specifically tested the new kickstand foot design to ensure that they work as intended, and we're pleased to report that this is the case! With this new design, we expect the feet to be more durable over the life of the keyboard. Thanks for your patience while these new feet were formed from the new mold, we know that having the estimated delivery date pushed back is never a fun experience. While this update is a small tweak to the overall product, we're always looking at ways to incrementally improve our products to ensure that you can enjoy them for many years to come!

Now that the production is complete and QC complete, the freight shipments can be initiated to get these keyboards to our warehouse as soon as possible. We expect that it will take about three weeks to deliver to our fulfillment centers in the Netherlands and in the US. Once delivered to the warehouse, the pallets of keyboards will be prepared for individual shipments, and your order can be shipped to your front door.

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EU-Koffie

Shipments are expected to start: 4th of July, 2023

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NA-Coffee

Shipments are expected to start: 6th of July, 2023

Note: with the Independence Day holiday in the US, it's possible that our fulfillment center takes longer than normal to receive the bulk pallets and prepare them for individual shipments. While this holiday doesn't typically experience a big rush in shipments, it's definitely the case that lots of employees will be wanting to take vacations around this time.

Be sure to sign up for Discord notifications for this batch via the Wooting Hub so that you can be notified the moment that the address confirmation system opens up! 

A quick update for our newest 60HE batches, scheduled for production this summer!

For each of these batches, I'll list the planned manufacturer ready date. This is the date on which the batch finishes getting manufactured. Note that these dates are not necessarily set in stone, but are a good approximation.

From there, the batch needs to be inspected by the quality assurance team, prepared for the bulk freight shipment, and then travel from the manufacturer to our US fulfillment center. This process can take anywhere between three and eight weeks, depending on lots of different factors including freight schedules.

Once each batch arrives at the fulfillment center, they will prepare the bulk pallets for individual shipments. Once everything is ready to go, last-mile shipments to your front door can begin! 

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NA-Comet

Manufacturer ready date: 16th of June, 2023

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NA-Crater

Manufacturer ready date: 24th of July, 2023

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NA-Asteroid

Manufacturer ready date: 31st of July, 2023

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NA-Nebula

Manufacturer ready date: 15th of August, 2023

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NA-Sun

Manufacturer ready date:15th of September, 2023

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A quick update for our newest 60HE batches, scheduled for production this summer!

For each of these batches, I'll list the planned manufacturer ready date. This is the date on which the batch finishes getting manufactured. Note that these dates are not necessarily set in stone, but are a good approximation.

From there, the batch needs to be inspected by the quality assurance team, prepared for the bulk freight shipment, and then travel from the manufacturer to our EU fulfillment center. This process can take anywhere between three and eight weeks, depending on lots of different factors including freight schedules.

Once each batch arrives at the fulfillment center, they will prepare the bulk pallets for individual shipments. Once everything is ready to go, last-mile shipments to your front door can begin! 

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EU-Komeet

Manufacturer ready date: June 19th, 2023

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EU-Krater

Manufacturer ready date: 24th of July, 2023

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EU-Asteroide

Manufacturer ready date: 31st of July, 2023

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EU-Nevel

Manufacturer ready date: 15th of August, 2023

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EU-Zon

Manufacturer ready date: 15th of September, 2023

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