Job Description
You’re someone who’s passionate about gaming, keyboards, peripherals, and desktop setups, and you genuinely enjoy spending time in enthusiast communities.
Your day might start by checking QQ, Xiaohongshu, Bilibili, and other Chinese gaming and enthusiast communities to see what people are talking about. A community member just shared their new Wooting setup, another enthusiast discovered an interesting way to use our features, and someone else shared valuable feedback about their experience. You collect these conversations, share the highlights with the team, and help make sure the voices of our Chinese community are heard within Wooting.
Later in the day, you join a brainstorm session with Wooting global marketing team for an upcoming product launch. During the discussion, you bring insights from the Chinese community into the conversation — sharing what you’ve noticed across QQ, Xiaohongshu, Bilibili, and Douyin, and discussing why certain ideas work well (or don’t) with Chinese enthusiasts. Together with Chinese colleagues from different teams, you help shape how Wooting communicates locally while staying connected to the global brand.
After the meeting, you start working on content for Wooting’s Chinese channels. You might plan a Bilibili video, prepare a Xiaohongshu post, coordinate with creators, or write a community update about the latest product news. You’re always thinking about how to communicate Wooting’s values in a way that feels authentic to Chinese enthusiasts, rather than simply translating global messages.
Before ending the day, you review discussions and feedback from recent posts. You notice a community member asking an interesting question about a product feature — something that could become a future content idea or valuable insight for the product team. You make a note, share it internally, and continue building the connection between the community and Wooting.
Whether it’s organizing community events, creating content, gathering feedback, or discussing ideas with colleagues around the world, you’re hands-on in helping shape Wooting’s presence in China. You’re not just managing social channels — you’re building a community where enthusiasts can connect, share, and feel part of Wooting’s journey.
Your Main Responsibilities
Community Management & Engagement
You’ll be responsible for the day-to-day management of Wooting’s official Chinese communities and social media channel (related player communities), creating an environment that is welcoming, open, and respectful.
You’ll help maintain community standards, stay connected with core community members, manage community moderators, and occasionally organize online events. You’ll also help develop community guidelines and strategies tailored to Wooting’s Chinese community members and communicate important announcements, product news, and updates to the community.
Content & Social Media
You’ll manage Wooting’s presence across Xiaohongshu, Bilibili, Douyin, and other Chinese content and social platforms, including publishing content, engaging with users, and gathering community feedback.
You’ll keep up with player conversations and platform trends, identify content and communication opportunities that fit Wooting, and develop platform-specific ideas and strategies to strengthen Wooting’s presence and brand awareness among Chinese players.
Community Feedback & Insights
You’ll keep a close eye on conversations and feedback about Wooting across QQ, Xiaohongshu, Bilibili, Douyin, and other relevant communities.
You’ll identify and summarize important product issues, user needs, suggestions, and community trends, and communicate them to the relevant teams so that the voice of Chinese community is heard within Wooting.
You’ll also identify great community-created content, positive feedback, and authentic user experiences, and explore ways to incorporate them into Wooting’s brand and marketing efforts.
What We’re Looking For
- A genuine passion for gaming, PC peripherals, or desktops ,and a strong interest in understanding Wooting’s products and brand philosophy
- A good understanding of Chinese gaming communities and internet culture
- Strong empathy and social skills, with the ability to connect with different people while representing Wooting in the community.
- The maturity to handle feedback and criticism constructively without taking it personally
- Excellent written and verbal communication skills in Chinese, with strong community management skills
- At least 2 years of experience in community management, social media, content operations, or a similar role, with a good understanding of major Chinese platforms such as QQ, Xiaohongshu, Bilibili, and Douyin; experience in gaming, esports, PC peripherals, or the tech industry is a plus
- The ability to work independently, take ownership, and collaborate effectively across different teams
- The ability to manage multiple projects and prioritize effectively
- Creativity, initiative, and a proactive approach to problem-solving
- Good English communication skills and the ability to communicate effectively with Wooting’s European team on a day-to-day basis.
Remote work/ geographical
- Located in or nearby Shanghai.
- Fully remote working environment.
- Informal working environment.
- Marketing team is centralized in CET (Amsterdam local time) and GMT+8 (Shanghai local time). Your working hours are flexible but require at least 2-4 hours of overlap with your team. There are 2 mandatory slots on Mondays and Tuesdays for team gatherings and company meetings.
- You can freely arrange days off as long as you assure close coordination with the team and your own ability to keep up with work.
Salary and benefits
- Full-time position (40 hours/week).
- Monthly salary of ¥12,000 - ¥16,000 (based on experience).
- Additional profit-sharing bonus of 8% on yearly gross salary.
- Includes local contract and social insurances.
- 20 Paid holidays per year.
- In addition to local national holidays.
- We provide all necessary work-from-home equipment to help you get started, including a Wooting keyboard of your choice.
- Each year, we provide employees with a €250 budget to improve their home office setup. This budget can also be used for anything that enhances your remote work space, physical or mental health.
- Employee Discounts: Enjoy a discount on Wooting products.
- Team Events: Connect with colleagues through virtual team events and our annual in-person festival, Wootstock—a few days of fun and bonding!