Job description

Your day starts with a clear mission: protect the quality of Wooting’s products. Every task you handle makes a difference for customers who trust Wooting.

A typical day begins with opening Slack. You check the tickets shared by the Customer Support team from last night regarding product issues. One ticket catches your eye, you recognize this issue, flagged multiple times in just a week. Your alarm bells go off. You pull together the related tickets and dig into the data. Same product, same production batch. There is a clear pattern.

You start thinking: what is the root cause? Is it a design flaw or a manufacturing defect? You don’t have the answer yet. You then meet with ID, PM, and engineers to break down every possibility. Still no solid conclusion, so you alert the supplier to investigate further. You need to get ahead of this before it becomes something bigger.

While the factory is taking care of this issue, you shift your focus to a new developing product that’s in DVT (Design Verification Test) phase. You need to define reliability test standards, prepare the SIP (Standard Inspection Procedure), and align with the suppliers. You don’t want to compromise and sacrifice the quality you’re looking for. It’s all about making sure this new product gets everything right before mass production.

As a Quality Engineer in Wooting, you stay closely connected with your team, sharing insights, solving problems, and working with suppliers to drive improvements. But your work isn’t confined to your desk, sometimes it takes you further: boarding a flight to China, walking the factory floor, and ensuring every detail is just right.

About Wooting

Wooting is a young, growing company made of passionate people that make disruptive products for the gaming industry. Our tight-knit team doesn’t operate like most companies: we value the perspectives and opinions that individuals at all levels can offer our business. With that, we expect that each and every person strives to make meaningful contributions, not just in their specific role, but across the business.

Taiwan office

The entire team works remote from home, (shared) workspace, a cafe, or a combination. There is a small office in the Netherlands, an office in Taichung, and Taipei Taiwan. Office time is not mandatory, instead it’s a place for collaboration, focus, and equipment to help you get the job done.

The Wooting team is primarily located in the Netherlands consisting of customer service, software developers, and marketing. The second largest concentration of the the team is located in Taiwan consisting product development and customer service. The CCO is currently located in the Netherlands, CTO in Vietnam, and CEO in Taiwan. There are also colleagues in Canada, Denmark, United Kingdom, and Norway.

We communicate entirely in English.

Relevant tools we use:

• Virtual office for voice communication on Gather
• General and project communications on Slack
• Company Wiki, Project- , and task management on Notion
• Email, cloud storage, and calendar with Google Workspace

Job details

• Supplier Quality Assurance:
• Problem-Solving:
• Compliance Management:
• Collaboration with Internal Teams:
• Documentations

Skill required

• Minimum Bachelors in Engineering or relatable field
• At least 4 years of working experience within the field
• Familiar with Statistical Process Control (SPC), Measurement System Analysis (MSA), Failure Mode and Effects Analysis (FMEA), and other quality tools to analyze and improve suppliers' process capabilities
• Understanding of industry standards and compliance requirements, such as ISO 9001, RoHS, and REACH.
• English: Intermediate (You can express yourself in English effectively but sometimes make grammar and pronunciation errors)
• Mandarin Chinese: Fluent

Optional skill:

• Familiarity with quality auditing methods and tools.
• Familiar with reliability tests and corresponding equipment
• Knowledge of materials, manufacturing processes (e.g., injection molding, PCBA, stamping, CNC machining), and quality standards relevant to consumer electronics.

Expectations

• Team communication, be critical - Don’t make assumptions, question every detail, and be to the point
• Pro-active approach. Be ahead of potential issues and prepare for the worst-case scenario
• Capable to work independently and take responsibility for the work you take on
• Strong communication skills and detailed-orientated work methodology

Remote work/geographical

• Located anywhere in Taiwan
• Informal working environment
• Able to travel to China
• Freely choose to work from home or office in Taichung or Taipei.
• Your working hours are flexible but require at least 2-4 hours of overlap with your team. There are 2 mandatory slots on Tuesday and Thursdays for team gatherings.

Salary and benefits

• Full-time position (40 hours)
• Monthly starting salary of NTD$ 60 ~ 80k based on experience.
• We provide all necessary work-from-home equipment to help you get started, including a Wooting keyboard of your choice.
• Budget for working outside of home or office, such as coffee shops.
• Each year, we provide employees with a €250 budget to improve their home office setup. This budget can also be used for anything that enhances your remote work space, physical or mental health.
• 20 paid holidays per year excluding the Taiwan National Holidays
• In communication with team and your own ability to keep up with work, you can freely arrange days off.

How To Apply

Please fill in the form below. For the cover letter please answer two questions:

1. What makes you interested in working at Wooting?
2. Can you share one recent project that you are proud of? This can be a work or hobby project.\

⚠ Any application that doesn’t answer these two questions will be automatically rejected.