80HE update - QC Passed!

Great news! The first batch of 80HE's have passed all of the quality control checks with flying colors!

This means that there's only three steps remaining between now and you having your new keyboard on your desk, ready to game.

• Freight Shipment: Getting the keyboards to our fulfillment centers in Hong Kong, the Netherlands, and the US.
• Pick & Pack: The fulfillment center picking all the items in your order and packing your shipment.
• Last Mile Shipment: The parcel carrier delivering the parcel to your front door!

It's getting close now... Are you excited yet? We sure are!

Now that fulfillment is right around the corner, we're locking down order edits for the first batch.

Starting the 1st of September, customers in the 1st batch will no longer be able to add items to their 80HE order.

• Requests to add items made prior to the 1st of September will still be honoured, while supplies last.
• This includes swapping items, as that requires "adding" the new item.
• It will be possible to remove items after the 1st of September.
• If you absolutely must add that additional item after the 1st, expect that it will probably push your order to the 2nd batch.

Please note, if you request an order edit prior to the 1st of September, it will take up to a week to process it. We've got quite a few support requests outstanding, and are primarily focused on the most time critical requests: Cancellations, Shipment Support, and Returns.

Locking down order edits for the first batch well ahead of fulfillment helps us ensure we can process all of them by the time the orders are ready to ship. Thank you for your understanding and patience!

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